SubmitReady

Privacy notice

Your student documents deserve careful handling.

SubmitReady is designed to collect as little as possible before we know what help you actually need.

Controller details

What we collect, and why.

SubmitReady collects intake information so we can understand your request, reply to you, and prepare a possible review. Contact: hello@submitready.nl.

Current website intake

  • Contact details: name and email.
  • Request details: selected service type and message.
  • Technical details: normal hosting/security logs.
  • No public document upload and no DigiD credentials.

Privacy principles

  • We ask only for information needed to assess your request.
  • We do not ask for DigiD passwords, verification codes, or account recovery details.
  • The public website does not accept sensitive document uploads.
  • Sensitive evidence should only be shared through a secure review channel after intake.
  • We delete or anonymise information when it is no longer needed for the service, legal obligations, or dispute handling.

Lawful basis

We process intake details to respond to your request, prepare a possible service agreement, deliver purchased services, meet legal obligations, and protect legitimate operational interests.

Retention

Lead messages should be reviewed and deleted or archived under a defined retention schedule. Refund and complaint records may be kept longer where needed for administration or disputes. We aim to respond within 2 business days.

Your rights

You can ask to access, correct, delete, restrict, or export your personal data where GDPR/AVG rights apply. You can also object to certain processing.

Secure document handling

Secure upload comes before sensitive files.

A normal contact form is not enough for identity, payroll, bank, residence, or government documents. We only ask for sensitive files after intake, through the secure process provided for your review.

What to expect

  • Encrypted document storage in transit and at rest
  • Limited access to the people handling your review
  • A clear purpose for each document requested
  • Retention periods explained before you upload
  • No DigiD passwords, verification codes, or recovery details
  • A way to request access, correction, or deletion where your rights apply